Privacy Policy

1. Definitions

  • Personal Data: Information that can be used to identify an individual either directly or indirectly.

  • Processing: Any operation performed on personal data, whether manually or automatically.

  • Third-party: Entities other than Humanics Lab LBG that might process user data on our behalf.

2. Introduction & Overview

At Humanics Hosting, a premier service by Humanics Lab LBG located at 128 City Road, London EC1V 2NX, our dedication extends beyond excellent hosting services; we are resolutely committed to safeguarding your personal data. We appreciate your trust and pledge to maintain the confidentiality, integrity, and security of your information.

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3. Consent 

By using our services, you consent to the collection and use of your personal data as described in this policy. We seek explicit consent during the sign-up process, ensuring users opt-in willingly.

4. Information Collected

Type of information; 

  • Personal details (name, address, email, etc.)
  • Payment information
  • Website usage data
  • Cookies and tracking data
  • Server logs

Methods of Collection:

  • Sign-up and registration
  • Service utilization
  • Customer support interactions
  • Third-party integrations

5. Purpose of Collection

Data is acquired for:

  • Billing procedures
  • Service enhancement
  • Personalized customer support
  • Security measures

6. Data Usage & Third Party Sharing

While data assists in better service delivery, occasionally, we may share specific data sets with trusted third-party providers for functions like payment processing or analytics. Such entities include but aren’t limited to payment gateways and cloud service providers. All third parties are bound by strict confidentiality agreements.

7. Data Storage, Security & Backups:

Your data is securely housed in controlled facilities. We employ advanced security tools and protocols to ward off unauthorized interventions. Data is retained only for durations mandated by legal or operational imperatives. Backups of data are maintained to prevent data loss and are stored for a defined duration.

8. Cookies & Tracking

Cookies are minute files stored on your device aiding in service delivery. We use:

  • Session cookies for temporary data
  • Persistent cookies for user preferences
  • Third-party cookies for integrated functionalities Users can modify or reject cookies via browser settings.

9. User Rights & Responsibilities:

You can:

  • Access, modify, or delete your data
  • Opt-out of marketing
  • Obtain a copy of your data in structured format (data portability) You’re also responsible for safeguarding your login details.

10. International Data Transfers:

For international users, be aware that data might undergo transfer and processing in other countries. Safeguard mechanisms like Standard Contractual Clauses ensure data protection during such transfers.

11. Children’s Privacy:

We refrain from knowingly collecting data from individuals below 13. Inadvertent collections will be promptly rectified.

12. Updates & Changes:

Policy changes will be intimated on our website or through email. Regular reviews are encouraged.

13. Law Enforcement & Legal Requests:

In specific scenarios, we might disclose user data to law enforcement agencies, complying with legal obligations.

14. Contact & Data Protection Officer:

For any concerns, reach out to our designated Data Protection Officer:

Humanics Lab LBG 128 City Road, London EC1V 2NX, admin@humanicslab.com

15. Withdrawal of Consent & Opt-Out:

You may withdraw consent to data processing at any point. Reach out to our support for assistance. Additionally, users can unsubscribe from marketing communications through provided links in such communications.

16. External Data Processors & Partners:

Our major third-party data processors include:

  • 20i Hosting

17. Data Breaches:

In the rare event of data breaches, we’ve robust mechanisms for timely redressal. Affected parties will be promptly informed.

18. Dispute Resolution:

For data-related concerns, contact us directly. We’re committed to amicable and transparent resolutions.

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